Privacy Policy

ClosetsInTheSky (“CITS,” “Company,” “we,” or “us”) is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, disclose, and share your information, and provides you with choices about your information. This Privacy Policy applies to our websites including www.closetsinthesky.rmsolutions-group.com and any other website that links to this Privacy Policy (collectively, our “Services”).

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Use.

(Please note, Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use.)

1. Information Collection and Use
   We may collect personal information such as your first and last name, phone number, e-mail address, physical address, and payment information when you use or register for our Service. We may collect your name, email, and phone number when you correspond with us or request a quote. We may also collect your contact information when you contact customer service, or otherwise communicate with us for account verification or other service-related matters.We may receive information about you from third parties and combine that with information we collect through our Services. For example, when you interact with us through a social media site or third-party service, we may receive information including your profile information, picture, user ID associated with your social media account, and any other information you permit the social network to share with third parties. Subject to any privacy settings, any content that you make public is searchable by other individuals. If you remove information that you posted to any public portions of the Services, copies may remain viewable in cached and archived pages of the Services, or if other individuals have copied or saved that information. The data we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Services.

   We may receive information about you from third parties and combine this information with other information we collect from or about you. For example, we may receive information about you to verify identity or payment information, update our records, or better provide the Service available to you. We also collect information about you that is publicly available. We may also receive your information from third parties such as distribution partners, data services, marketing firms, and analytics partners.

     

2. Cookies & Other technologies
   • We, and our third-party partners, automatically collect certain types of usage information when you use our Service, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology. We, and our third-party partners, use tracking technologies to automatically collect usage and device information, such as:
   • Information about your device and its software, such as your IP address, browser type, Internet Service provider, device type/model/manufacturer, operating system, date and time stamp, and a unique ID that allows us to uniquely identify your browser, mobile device, or your account, a persistent device identifier, and other such information. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.
   • Information about the way you access and use our Services, for example, the site from which you came and the site to which you are going when you leave our Services, the pages you visit, the links you click, whether you open emails or click the links contained in emails, whether you access the Services from multiple devices, whether you accepted a contact, and other actions you take on the Service.
   • Information about your location, including GPS coordinates or similar information regarding the location of your mobile device, or we may be able to approximate or infer a device’s location by analyzing other information, like an IP address. We also use the Google Maps API to gather information about your location. Google uses various technologies to determine your location, including IP address, GPS, and other sensors that may, for example, provide Google with information on nearby devices, Wi-Fi access points, and cell towers.
   • We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices.
   • If you would prefer not to accept cookies, most browsers/devices will allow you to change setting to notify you when a cookie is being received, disable existing cookies, or set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features on our Service may not work properly. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.

   Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.

   We and our third-party partners may also use cookies and tracking technologies for advertising purposes.

     

3. How we use your informationWe may use your information for the following purposes:
   • To operate, maintain, improve, and provide to you the features and functionality of the Service. This includes processing payment, tracking orders, implement new features and enhancements, or otherwise provide the Service.
   • To communicate directly with you, such as to send you Service-related emails, SMS text messages, or calls. We may also send you promotional messages from us and from our partners, including email messages, or, with your consent, SMS text messages or calls. You may change your communications preferences at any time. Please note that you are not able to opt-out of receiving Service-related messages from us, including security and legal notices.
   • To remember your information so you will not have to re-enter it during a subsequent visit; help you efficiently access your information after you sign in; provide, improve, test, update and monitor the Service; or diagnose or fix technology problems.
   • To identify potential customers who may be interested in our Service for the purposes of targeting relevant marketing to such persons.
   • To enable you to participate in interactive features of the Service (such as engaging in surveys, reviews, or promotions).
   • To create aggregated or otherwise anonymized data that does not reasonably identify you directly as an individual.
   • To perform statistical, demographic, or marketing analyses, for any purpose.
   • To comply and fulfill our legal duties and obligations such as tax and accounting.>
   • To respond to your emails, comments, questions or requests for customer Service.
   • To ensure the security of our products and Service and preventing abuses.
   • To ensure the security of our IT environments and protection of data.

   For any other purpose we may describe when you provide the information.

     

4. How we share your information
   • We may share your personal information in the instances described below. For further information on your choices regarding your information. We may share your personal information with:
     Other companies and brands owned or controlled by Company, and other companies owned by or under common ownership as Company, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding Company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Privacy Policy.
   • Third-party vendors and other service providers that perform the Service on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, providing mailing services, providing tax and accounting services, contest fulfillment, web hosting, or providing analytic services.
   • The public when you provide feedback on our Service. For example, if you post user content or comment on our social media sites, your information, such as your first name, last initial, state of residence, and your comments, may be displayed on our Sites or on our social media pages. Please do not provide personal information you would not want to be public. Other parties in connection with a Company transaction, such as a merger, sale of Company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another Company or third party, or in the event of a bankruptcy or related or similar proceedings.
   • Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, or in the event of a bankruptcy or related or similar proceedings
     Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Company, our visitors, or others.
   • Others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
5. Online Advertising and third-party tracking
   • Interest-Based Advertising – We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history. We may share, or we may permit third-party online advertising networks, social media companies, and other third-party service to collect information about your use of our Sites over time so that they may play or display ads on our Service, on other devices you may use, and on other websites, apps, or Service. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, and other information. We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related Service such as reporting, attribution, analytics, and market research.
   • Social Media Advertising – We display targeted advertising to you through social media platforms, such as Facebook, Instagram, Twitter, and others. These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Service while those users are on the social media platform or to groups of other users who share similar traits, such as likely commercial interests and demographics. These advertisements are governed by the privacy policies of those social media companies that provide them.
   • Cross-Device Linking – We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device. We do this by collecting information about each device you use when you are logged in to our Service. We may also work with third-party partners who employ tracking technologies or the application of statistical modeling tools to determine if two or more devices are linked to a single user or household. We may share a common account identifier (such as an email address or user ID) with third-party advertising partners to help recognize you across devices. We, and our partners, can use this cross-device linkage to serve interest-based advertising and other personalized content to you across your devices, to perform analytics, and to measure the performance of our advertising campaigns.